Mews lands €255 million to push AI automation in hospitality
Amsterdam-based Mews, a hospitality operating system used by hotels and other accommodation providers, has raised €255 million ($300 million) in a Series D funding round to accelerate investment in artificial intelligence, workflow automation and embedded payments. The round values the company at €2.1 billion ($2.5 billion), placing it among Europe’s most highly valued hotel software firms.
The financing was led by EQT Growth, with new investors Atomico and HarbourVest Partners joining. Existing backers Kinnevik, Battery Ventures and Tiger Global also participated.
Automation, “agent-driven” systems and faster product delivery
Matt Welle, CEO of Mews, said the new capital will be used to deepen the company’s AI roadmap and roll out “agent-driven systems” designed to automate complex operational workflows inside hotels. The goal, he said, is to reduce “cognitive load” for staff while improving the guest experience and speeding up how new products are built and deployed.
“We are engineering an operating system that is changing how hoteliers interact with their guests,” Welle said in a statement. “Mews exists to handle the operational complexity so hoteliers can focus on what matters.”
One of Europe’s largest hotel software rounds
The raise stands out in a European market that has seen sustained, but uneven, funding for hospitality technology. While recent deals have ranged from software platforms to tech-enabled hotel operators, Mews’ Series D is among the largest “pure-play” software rounds in the sector.
Other transactions cited in the market include Spain-based Amenitiz, which raised €38.9 million to scale an all-in-one hotel management platform and build new AI features. Separately, Room00 Group secured a €400 million strategic investment to expand a tech-enabled hotel portfolio across Europe—signaling that investor appetite is also flowing into operational models that rely heavily on technology, not just software vendors.
Together, those announcements suggest that roughly €695 million has been committed to European hospitality and adjacent HotelTech models across 2025 and early 2026, with Mews accounting for a substantial share of that total.
Building an “OS for hospitality”
Founded in 2012, Mews positions itself as an “OS for hospitality,” aiming to unify workflows across revenue, operations and the guest journey. The company says its platform serves 15,000 customers across 85 countries and spans core hotel functions including property management, point of sale, revenue management, housekeeping and payments.
Richard Valtr, founder of Mews, framed the new round as further validation of demand for cloud-based hospitality systems in both Europe and the U.S. “Hospitality is the business of experiences,” Valtr said, adding that the company intends to push ahead in “AI and agentic hospitality.”
Growth metrics and payments expansion
Mews said the funding follows a year of “strong and durable growth,” including a 55% increase in SaaS gross profit. The company reported that in 2025 it processed 42.3 million checked-in reservations, including 3.2 million through Mews Kiosk, and reached platform transaction volume of €16.7 billion ($19.7 billion).
It also highlighted its proprietary Mews Spaces feature, which supports non-room bookings such as meeting rooms and other bookable areas. The company said the tool, powered by more than two million non-room reservations, helped create over €457 million ($537 million) in additional revenue for hoteliers.
A key priority for the new capital will be scaling Mews Payments and the company’s broader FinTech infrastructure. By embedding payments more deeply into hotel operations, Mews is betting it can become a connector between guest experience and revenue capture—an increasingly important link as hotels push for more direct bookings and streamlined check-in and checkout experiences.
Investors: hospitality systems “decades behind”
Kirk Lepke, a partner at EQT Growth, said the firm views hospitality as a massive industry whose core systems have lagged behind other sectors. He argued that Mews is attempting to set a modern standard with an AI-enabled operating system that addresses fragmentation across hotel tech stacks.
Laura Connell, a partner at Atomico, described Mews as “category-defining,” pointing to the pace of innovation and global reach required by hospitality groups seeking faster service and greater personalization.
Recent acquisition adds generative AI analytics
The funding comes shortly after Mews completed its 14th acquisition, buying DataChat, a generative AI analytics platform. The deal underscores the company’s strategy of pairing internal development with targeted acquisitions to expand capabilities quickly—particularly in data, automation and AI-driven decision support for hotel teams.
With fresh capital, a growing payments arm and a renewed push into AI-driven automation, Mews is positioning itself to compete for a larger share of hotel software budgets at a time when operators are looking to modernize legacy systems and do more with leaner staffing models.
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