Kaplan’s Commitment to Employee Satisfaction
In a notable achievement for the global education organization, Kaplan has been included in the prestigious 2025 America’s Top 100 Most Loved Workplaces list. This recognition serves as a testament to the firm’s ongoing commitment to fostering an exceptional workplace environment for its employees. The rankings, featured in a custom content segment in the Wall Street Journal, spotlight a diverse array of organizations that are actively reshaping employee experiences and redefining retention strategies amid the evolving economic landscape.
Leadership Insights from CEO Gregory Marino
According to Gregory Marino, the CEO of Kaplan North America, this accolade is a direct reflection of the workforce’s dedication and collaborative spirit. He emphasized that the passion and collective commitment of their employees play a crucial role in the organization’s mission to support students, clients, and partners effectively. Marino pointed out that by prioritizing employee well-being, professional development, and fostering authentic connections, Kaplan has cultivated a thriving workplace culture where every employee feels valued and appreciated.
Key Factors Behind Employee Satisfaction
Marino highlighted several fundamental aspects that contribute to the high satisfaction ratings among Kaplan employees. One significant factor is the sense of community that the company has nurtured, especially within a fully remote working environment. The firm organizes engaging virtual events, including trivia contests and cooking classes, to encourage social interaction among employees. Additionally, the New Hire Ambassador program facilitates connections for newcomers beyond their immediate teams. The Kaplan Cares initiative further promotes community involvement by encouraging employees to volunteer together in their local areas, reinforcing a shared sense of purpose and camaraderie.
Another cornerstone of Kaplan’s employee satisfaction is its robust learning and development framework. The Develop U Virtual Conference, launched in 2021, serves as a critical platform for employee growth, offering around 60 sessions each year that delve into leadership, health and wellness, and the application of artificial intelligence in the workplace. This commitment to continuous learning has earned Kaplan multiple accolades, including the esteemed BEST Awards from the Association for Talent Development.
Moreover, Kaplan has implemented the Emerging Leader Program, an eight-week leadership development initiative aimed at equipping high-potential employees with essential skills and confidence to navigate today’s dynamic work environment. This program is particularly beneficial for those transitioning into leadership roles or identified as future leaders within the organization.
Recognition as a Fundamental Value
Recognition of employee contributions is another vital element of Kaplan’s organizational culture. The company regularly acknowledges achievements through various awards, including the Kaplan Way Awards and the Spirit of Kaplan, along with intra-departmental recognition frameworks. This practice ensures that appreciation and gratitude are integral to daily operations, further enhancing employee morale.
Earlier this year, Kaplan also secured a place on the 2025 Top 100 Global Most Loved Workplaces list. This evaluation was conducted by the Best Practice Institute (BPI) using the proprietary Love of Workplace Index® and advanced sentiment analysis to gauge employee experiences. This comprehensive research involved surveying over 2.8 million employees across various industries and company sizes, alongside interviews with hundreds of executives to provide a deeper understanding of workplace culture, leadership, and strategic direction.
As a subsidiary of the Graham Holdings Company (NYSE: GHC), Kaplan continues to advance its mission of providing educational opportunities to individuals and institutions globally. With a workforce dedicated to serving approximately 1.3 million students and professionals across 27 countries, Kaplan remains committed to supporting educational growth and career development for a diverse clientele. More information about their initiatives can be found at [kaplan.com](https://www.kaplan.com).
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