IXOPAY, a leading provider of enterprise-grade payment orchestration solutions, announced key appointments to strengthen its customer support and strategy. Angie Okelberry joins as Vice President of Global Customer Success & Support, bringing over two decades of experience in customer success, professional services, and sales engineering. In her new role, she will oversee global customer support teams, focusing on helping merchants achieve tangible results.
Okelberry previously held leadership positions at Cornerstone, where she managed international teams and spearheaded strategic planning initiatives for major clients. She emphasized her commitment to creating a proactive, data-driven customer experience, aiming to build trust and anticipate client needs.
Benjamin Canova joins IXOPAY as Senior Director of Customer Strategy & Account Management. He brings extensive experience from the banking, payment service provider (PSP), and retail sectors, having most recently served as the founding Global Payment and Fraud Manager at Louis Vuitton, where he established the company’s first dedicated payments team.
Canova highlighted the transformative potential of payment orchestration, emphasizing its ability to provide businesses with the scalability and flexibility needed in today’s diverse global payments landscape. He underscored the importance of IXOPAY‘s platform in allowing businesses to manage payments efficiently without needing to become payment specialists themselves.
Suzanne Rudnitzki, IXOPAY’s Interim CEO, expressed confidence that the combined expertise of Okelberry and Canova will significantly benefit IXOPAY’s clients. She believes their contributions will drive growth, efficiency, and innovation for customers around the world.
IXOPAY will be exhibiting at the Money20/20 conference in Las Vegas this October, providing an opportunity to further discuss payment orchestration with merchants and partners. The company’s platform currently processes over $40 billion in payments annually for clients in more than 30 countries. IXOPAY‘s technology integrates a wide range of payment adapters, smart routing capabilities, tokenization, and comprehensive lifecycle management tools via a single, vendor-neutral API. This approach aims to simplify complex payment infrastructure and minimize vendor lock-in, enabling businesses to improve payment processing efficiency and expand into new markets more easily.
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